# AM Projects > Australian technology consultancy that plans, builds, and implements working technology systems for Australian small and medium businesses — not strategy documents. AM Projects works with Australian SME owners, directors, and operations managers to replace manual, time-consuming workflows with practical software and automation. The company takes on a maximum of three clients at a time to ensure focused, accountable delivery from a single named contact. New-client lead time is approximately six weeks. ## Services AM Projects delivers six core disciplines, all ending with a production system — not a report or recommendation: - **Web Development** — Websites, e-commerce platforms, and custom web applications tailored to the client's brand and operational needs. - **Application Development** — Workflow-specific software built for internal teams, clients, or operational processes. - **AI Implementation** — Practical AI integration covering document handling, enquiry processing, data extraction, and content operations. - **AI Agent Implementation** — Autonomous agents for support triage, administrative tasks, and internal query handling. - **Business Process Automation** — Elimination of manual admin work and process bottlenecks through targeted automation. - **Systems Integration** — Connection of existing tools and data sources so disparate platforms share information reliably. ## Process AM Projects follows a four-step engagement model: 1. **Scope** — Assess the client's needs, current systems, and desired outcome; agree on a defined specification. 2. **Build** — Develop against the specification with regular checkpoints; no surprise pivots. 3. **Implement** — Deploy to production and manage the transition from old to new. 4. **Support** — Provide post-launch adjustment and availability so systems keep performing. ## Track Record - Operating continuously since 2017 - 300+ projects delivered - Sectors served: Retail, Construction, Finance, Legal, Conveyancing, Real Estate, Hospitality, Professional Services, Logistics ### Selected Case Studies - **Property development website** — Full CMS, SEO, and analytics implementation; client managing campaigns independently within 4 weeks of launch. - **Legal AI document processing** — Reduced document review time from 12 hours per week to under 30 minutes. - **Property valuation AI** — Increased valuer output by 600% through automated data collation. - **E-commerce automation** — Eliminated 80+ hours per month of manual processing. ### Recent Clients Roche Group, Fortis, Pallas Capital, Harrigan's Cameron Park, Woollahra Municipal Council, Celebrate Double Bay Festival. ## Who AM Projects Works With - Australian small and medium businesses - Business owners, directors, and operations managers - Organisations needing practical system improvement, not consulting reports - Teams spending significant time on manual, repetitive administrative work ## Contact - **Website:** https://amprojects.com.au - **Email:** info@amprojects.com.au - **Phone:** 02 9090 4322 - **Address:** 377 New South Head Road, Double Bay NSW 2028, Australia - **ABN:** 49 145 873 582 - **Response time:** Within one business day ## Pages - [Home](https://amprojects.com.au/) — Full overview of services, process, track record, client feedback, and contact form. - [Privacy Policy](https://amprojects.com.au/privacy) — Data collection and handling practices (name, email, phone, message only; no tracking or advertising cookies; compliant with the Australian Privacy Act). - [AI Summary](https://amprojects.com.au/llms.txt) — This document; machine-readable summary for AI and answer engines.